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The Missing Link of Ignorance

Summary by thedailywtf.com
Our anonymous submitter, whom we'll call Craig, worked for GlobalCon. GlobalCon relied on an offshore team on the other side of the world for adding/removing users from the system, support calls, ticket tracking, and other client services. One day at work, an urgent escalated ticket from Martin, the offshore support team lead, fell into Craig's queue. Seated before his cubicle workstation, Craig opened the ticket right away: The new GlobalCon su…
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thedailywtf.com broke the news in on Tuesday, May 27, 2025.
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