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The hidden costs draining hotels—and how to stop the leak
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The hidden costs draining hotels—and how to stop the leak
By Adam Feldstein Hotel operators are under more cost pressure than ever. Labor, energy and food costs get most of the attention — but a surprising amount of money walks out the door through expenses that rarely get a second look: telecom bills, waste removal contracts, credit card processing fees, shipping costs and uniforms and linens. These are the categories where overcharges quietly compound, vendor agreements go unreviewed for years and si…
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