US EditionThe evolution of cloud adjudication in Southeast Asian markets
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The evolution of cloud adjudication in Southeast Asian markets
Modern retail is a very different world from what it was 20 years ago. It used to be the case that customers would be generally content with good service, fair prices and a consistent in-store experience. Now things are different. We know expectations have changed, that customers expect speed, a seamless experience in digital and in-store channels, and personalised marketing or offers in their loyalty programmes. The change is particularly relev…
·Kuala Lumpur, Malaysia
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