US EditionThe Customer Service Benchmark Report 2025
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The Customer Service Benchmark Report 2025
The Customer Service Benchmark Report 2025 Data-backed insights from 1.2 billion support tickets Customer expectations are at an all-time high and traditional support models are falling short. Long wait times and disconnected tools aren’t just inefficiencies, they’re deal-breakers. In 2025, leading brands are embracing AI and people-first strategies to deliver faster, smarter support at scale. The Customer Service Ben…
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