US EditionThe Customer Service Law Goes Ahead in Congress with Junts' 'Yes', Which Warns the Government: It Will only Support Four More Laws
5 Articles
5 Articles
The law on customer service drafted by the government has passed this Thursday. It did so with the abstention of the PP, the only vote against Vox, but above all, with the votes in favor of Junts, who during the debate in the plenary of the Congress of Deputies confirmed their 'yes' to the norm of the Ministry of Social Rights that, among other measures, limits waiting times to a maximum of three minutes; prohibits companies from offering only t…
El Congrés espanyol aprova la llei que obliga les grans empreses a atendre en català
La norma, que ha de passar pel Senat, garantirà el servei en tots els idiomes oficials de l’Estat ACN El Congrés dels Diputats espanyol ha aprovat aquest dimecres la nova llei d’atenció al client, una iniciativa per millorar el servei als consumidors que, entre altres, vol garantir l’ús de llengües com el català, el gallec
The Spanish Congress has today approved the new law on customer service, a regulation that aims to improve service to consumers and guarantee their rights, including the use of languages such as Catalan and Basque. The text obliges companies with more than 250 workers, more than 50 million euros in turnover or that offer services of general interest to guarantee service in all the official languages of the Spanish state. The law has been endorse…
The Congress of Deputies has approved the draft law on customer service, which will be sent to the Senate for further processing before being published in the Official Gazette of the State (BOE). The text, which has had the 'yes' of the Government and all its partners and the abstention of the PP, will force large companies to respond to the complaints of their clients in any of the co-official languages - Catalan, Basque and Galician - when the…
The Law on Customer Care Services, which, among other things, obliges large companies to attend to their clients in the different co-official languages, will face its last procedure in Congress this Thursday with its vote in the plenary of the House. The Chamber will have to decide if it gives the approval [...] La entrada La Ley de Atención a la Clientela faces tomorrow its last examination in Congress with its vote in plenary aparece primero e…
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