US EditionThe City of Revere Partners with Citibot to Launch Piper AI-powered Text Message Solution Includes Automated Features that Residents Can Access 24/7
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The City of Revere Partners with Citibot to Launch Piper AI-powered Text Message Solution Includes Automated Features that Residents Can Access 24/7
Special to the Journal The City of Revere announced the launch of its new customer service tool, Piper. Piper is a text messaging service that lets residents quickly and easily connect with the city 24/7 without the need to download an app. It was launched in partnership with Citibot, the leading provider of interactive chat solutions for local government. Piper combines advanced generative AI and machine learning to handle a wide range of resid…
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