Gartner Predicts that Agentic AI Will Solve 80 Percent of Customer Problems by 2029

Gartner Predicts that Agentic AI Will Solve 80 Percent of Customer Problems by 2029

Gartner has boldly predicted that agentic AI will autonomously resolve 80 percent of common customer service issues without human intervention by 2029. According to Gartner, this would lead to a 30 percent reduction in operational costs. Unlike earlier AI models that were confined to text generation or interaction summaries, agentic AI represents a breakthrough by enabling autonomous task completion.  This technology allows customers and organiz…

In a recent analysis, market research company Gartner identified the most important trends in data and analytics for the year 2025. The focus is on AI agents, small language models and decision-making intelligent platforms. Data and analytics experts are facing a paradigm shift: Instead of "more with less", they now "have to deliver significantly more with significantly more resources", as Gareth Herschel, VP analyst at Gartner, stressed.The ana…

Talkdesk AI Agents for Healthcare transforms patient and member experience with Agentic AI - Directors Club News

Talkdesk®, Inc., a global provider of AI-powered CX technology that serves enterprises of all sizes, is helping healthcare organizations effortlessly deliver a new level of integrated self-service to autonomously address and resolve consumer requests and personalize patient experience without live agent assistance. Talkdesk AI Agents for Healthcare, introduced today at HIMSS 2025, can automate many … Continue reading Talkdesk AI Agents for Healt…