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Surge in shoplifting and abuse at pharmacies, survey finds

ENGLAND, AUG 12 – A survey by the National Pharmacy Association found 88% of pharmacies in England faced more shoplifting and 22% reported physical attacks on staff last year.

  • The National Pharmacy Association surveyed 476 pharmacies in England and found an 88% increase in shoplifting incidents over the past year.
  • This rise follows reports of growing aggressive behaviour and physical attacks on pharmacy staff, with 87% noticing intimidation and 22% witnessing assaults.
  • Pharmacy owners like Sanjeev Panesar have responded by deploying security guards and personally confronting offenders due to the lasting impact of threats on morale and safety.
  • Government officials described the theft surge as "unacceptable" and announced measures including removing immunity for thefts under £200 and adding patrols in over 500 town centres this summer.
  • These developments suggest increased support and legislative action aimed at protecting pharmacy teams who face higher exposure to risks than other healthcare workers.
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The Independent broke the news in London, United Kingdom on Monday, August 11, 2025.
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