Surat Man Wanted To Withdraw Rs 10,000. ATM Glitch Gave Him Rs 3 Lakh

Surat Man Wanted To Withdraw Rs 10,000. ATM Glitch Gave Him Rs 3 Lakh

What started as a simple attempt to withdraw Rs 10,000 from an ATM in Gujarat's Surat has turned into one of the costliest cashdispensing errors for a bank in recent times.

Surat man’s failed Rs 10,000 ATM withdrawal turns into Rs 3 lakh payout for bank after 9 years

Surat: A man, from Udhna area in Surat, went to an SBI ATM to withdraw Rs 10,000 on February 18, 2017, but the machine neither dispensed cash nor issued a receipt. Despite this, he received a message saying that Rs 10,000 was debited from his account, leaving him shocked. Nine years later, the bank has been ordered to pay him over Rs 3 lakh compensation. The customer lodged a complaint at Bank of Baroda’s Dumbhal branch on February 21 and follow…