Strategy in an Era of Abundant Expertise

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Strategy in an Era of Abundant Expertise

The AI era is in its early stages, and the technology is evolving extremely quickly. Providers are rapidly introducing AI “copilots,” “bots,” and “assistants” into applications to augment employees’ workflows. Examples include GitHub Copilot for coding, ServiceNow Assist to improve productivity and efficiency, and Salesforce’s Agentforce for everyday business tasks. These tools have been trained on a wide range of data sources and possess expans…