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SPLICE Software Advances Enterprise AI‑Driven Customer Engagement in 2025 with Unified AI Voice, Strategic Partnerships, and Industry Recognition
SPLICE enhanced AI Voice and integrated experience metrics into omnichannel dialogs in 2025, partnering with LendPro and leading insurers to improve compliance and engagement.
- On Jan. 30, 2026, SPLICE Software announced it marked a landmark 2025 of growth driven by enterprise‑grade AI and deeper partnerships, according to the company.
- Using its patented Dialog Suite and Data‑Driven Dialog workflows, SPLICE integrated NPS, CSAT, CES and eNPS into AI‑driven engagement to help enterprises operationalize experience and sentiment at scale.
- Adding full AI Voice in September 2026, SPLICE describes policy and knowledge grounding, human escalation with full context, and compliance by design, the company said.
- Expanding its ecosystem, SPLICE announced a partnership with LendPro and received industry honors such as the InsurTech Global Tech Award and a TMC Product of the Year Award.
- Built for regulated industries, SPLICE said its capabilities combine automation with governance to deliver measurable business value, according to Tara Kelly, President & CEO.
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24 Articles
24 Articles
SPLICE Software Advances Enterprise AI‑Driven Customer Engagement in 2025 with Unified AI Voice, Strategic Partnerships, and Industry Recognition
CHICAGO, Jan. 30, 2026 /PRNewswire/ -- SPLICE Software, an award‑winning provider of AI‑powered customer engagement and omnichannel communications solutions, marked a landmark year of growth in 2025, driven by enterprise‑grade artificial intelligence, expanded strategic partnerships, and industry recognition. Throughout the…
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