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Speed to Value Is the CX Metric That Actually Matters

Summary by CMSWire.com
Launch dates don’t build customer loyalty—outcomes do. Here's why CX leaders are shifting from velocity to impact. Continue reading...
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CMSWire.comCMSWire.com

Speed to Value Is the CX Metric That Actually Matters

Launch dates don’t build customer loyalty—outcomes do. Here's why CX leaders are shifting from velocity to impact. Continue reading...

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CMSWire.com broke the news in on Friday, July 11, 2025.
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