US EditionDBS and POSB Users Report Not Being Able to Log on to Digital Banking Services
- On June 2, 2025, DBS and POSB customers in Singapore reported inability to log in to their digital banking services during the afternoon.
- This issue follows a previous disruption on October 14, 2023, which lasted over 12 hours and affected both online services and physical card transactions.
- Users reported over 1,735 cases of login problems beginning around 2pm, affecting both the app and website, with some resorting to other banks for urgent payments.
- DBS stated access to its app was restored at 4:08pm and apologized, adding it appreciated customers' patience amid the more than two-hour outage.
- The repeated disruptions highlight ongoing digital service challenges for DBS and POSB and follow a six-month MAS restriction on DBS' non-essential activities that ended in April 2024.
11 Articles
11 Articles
Bad surprise for last-minute referees on Sunday: Due to a failure of the legitimation function, Sparkassen customers had to wait for hours to access their account.
Massive malfunction in Sparkassen-Onlinebanking. Customers report blocked access despite lifted maintenance notice. Bank does not really respond.
Customers already report massive problems with the online services of Sparkasse all Sunday. The bank cannot be reached by telephone.
The Sparkasse seems to be affected by an extensive disturbance. The customers are angry. They demand clarification and help.
There were problems with the online banking of the Sparkasse on the weekend. Particularly affected: bank transfers, login and account access.
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