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Spare parts identification with AI from Microsoft: Hawa Sliding Solutions optimizes customer service

Summary by IT-I-Ko
Hawa Sliding Solutions AG and ORBIS Schweiz AG have jointly developed an innovative AI-supported Part Finder app. Based on Microsoft Power Platform and the Azure AI service Custom Vision for machine vision, this app automatically detects requested spare parts such as hinges, rails or hardware systems using photos sent by customers via email. The article Spare parts identification with AI from Microsoft: Hawa Sliding Solutions optimizes customer …
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Hawa Sliding Solutions AG and ORBIS Schweiz AG have jointly developed an innovative AI-supported Part Finder app. Based on Microsoft Power Platform and the Azure AI service Custom Vision for machine vision, this app automatically detects requested spare parts such as hinges, rails or hardware systems using photos sent by customers via email. The article Spare parts identification with AI from Microsoft: Hawa Sliding Solutions optimizes customer …

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IT-I-Ko broke the news in on Wednesday, March 19, 2025.
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