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After Concord's Flop, Sony Admits Its Live-Service Plan 'Is Not Entirely Going Smoothly' but Says It Will Continue and Learn From Its Mistakes

GLOBAL, AUG 7 – Sony CFO Lin Tao said live-service games accounted for about 40% of first-party revenue last quarter despite cancellations and delays in several projects since 2022.

  • Sony’s chief financial officer Lin Tao told investors the live-service model remains profitable, so the company won’t abandon it, despite setbacks and ongoing learning.
  • Last year, Sony shut down Concord after poor performance and delayed Marathon this year, while canceling at least ten live-service projects at Bend Studio and Bluepoint Games.
  • Sony revealed live-service revenue is steadily growing, contributing more than 40% of first-party revenue in Q1 of fiscal year 2025, driven by Helldivers 2, MLB The Show, Gran Turismo 7, and Destiny 2.
  • In response to management issues, Sony is folding Bungie into PlayStation Studios, and Lin Tao reaffirmed that live-service investment remains a priority.
  • Moving forward, Marathon remains on track for release by March 31, 2026, and Fairgame$ has been pushed to 2026, positioning it as a key pillar of Sony’s live-service slate.
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Despite a long series of failures and cancellations, Sony continues to push its gaming strategy as a service, even though recognizing that the initiative, which began several years ago with Jim Ryan, has not gone exactly as planned. This was made clear by financial director Lin Tao during a question-and-answer session following the company's latest financial report, where he said: "It has not gone quite well. Concord was cancelled last year and …

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VGC broke the news in on Thursday, August 7, 2025.
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