Something went wrong on your trip? You might've just won the points lottery - The Points Guy

Something went wrong on your trip? You might've just won the points lottery - The Points Guy

Tell me if this sounds familiar: You sit down on a totally packed plane and find that your inflight entertainment screen isn't working. Or you pay for Wi-Fi, and it cuts out halfway through the flight. Or, perhaps, your seat is dirty beyond what the complimentary wipe can clean. Then, you arrive at your hotel only to have to wait several hours for your reserved room, or you discover there's no hot water when you turn on the tap.Fear not, my fell…