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Some M&S stores left with empty shelves after cyber attack

  • Marks & Spencer and Co-op experienced cyber attacks in April 2025 affecting parts of their IT systems across the UK.
  • Both attacks stemmed from unauthorized access attempts, with Co-op proactively shutting down IT parts and M&S halting online orders from April 21 and April 25 respectively.
  • M&S faced disrupted online, click and collect orders, contactless payments issues, and limited stock availability, while Co-op’s back office and call centres saw minor impacts though stores stayed open.
  • The M&S attack involved ransomware linked to the Scattered Spider group, said to be one of the most active hacker networks, and the Metropolitan Police are investigating both incidents.
  • These cyber incidents have caused substantial operational disruptions and financial losses, with M&S’s market value dropping over £700 million as both retailers continue recovery and updates.
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M&S hit by Percy Pig shortage following cyber attack as shoppers left in shock

M&S stores have been left with empty shelves following a recent cyber attack, and among the products affected are Percy Pigs.

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The Sun broke the news in United Kingdom on Tuesday, April 29, 2025.
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