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Software glitch creates headaches for Willcox water customers

Summary by Herald/Review Media
WILLCOX – Customers of the city’s water utility noticed unusually high utility bills, with some showing past-due amounts. What appeared to be errors set off a rash of complaints. Their water bill reflected an unpaid adjustment amount for water used…

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Herald/Review MediaHerald/Review Media
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Software glitch creates headaches for Willcox water customers

WILLCOX – Customers of the city’s water utility noticed unusually high utility bills, with some showing past-due amounts. What appeared to be errors set off a rash of complaints. Their water bill reflected an unpaid adjustment amount for water used…

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Herald/Review Media broke the news in on Wednesday, July 16, 2025.
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