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SMBs Must Bridge the AI Gap to Elevate CX

Summary by Total Retail
Artificial intelligence (AI) is radically changing our daily lives, from the way we work to how we entertain ourselves, travel from point A to point B and, yes, shop. However, independent and regional retailers are notoriously slow to adopt emerging technology. Big, legacy retail technology is too entrenched. Operations are too complex and intertwined. The […]
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Total Retail broke the news in on Tuesday, July 29, 2025.
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