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Some Hospital Staff Need 'Customer Care Training', Midland Health Chiefs Told - Birmingham Live

Summary by Birmingham Mail
Complaints - and complements - received by Shrewsbury and Telford Hospitals NHS Trust

2 Articles

Birmingham MailBirmingham Mail
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Some hospital staff need 'customer care training', Midland health chiefs told - Birmingham Live

Complaints - and complements - received by Shrewsbury and Telford Hospitals NHS Trust

·Birmingham, United Kingdom
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Shropshire StarShropshire Star

Shropshire hospital leaders consider ‘customer care’ training for some staff after jump in complaints - and compliments

Figures show that complaints made to Shropshire hospitals jumped in June at the same time as compliments also rose.

·Ketley, United Kingdom
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Birmingham Mail broke the news in Birmingham, United Kingdom on Saturday, September 13, 2025.
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