Shoptalk Spring 2025 Wrap-Up: Customer-Centricity for a New Golden Age of Retail

Using Lean Six Sigma to Build a Customer-Centric Organization

How do you build a customer-centric organization? When we focus on the methodologies, technology, and processes hard at work, we lose sight of how to make an organization work first for customers. However, customers are vital to any organization’s well-being, as they drive market trends and ultimately dictate what we make. With that […]

Top Trends and Takeaways From Shoptalk 2025

In this episode of Retail Right Now, Total Retail’s Joe Keenan and Marie Albiges share their biggest takeaways from Shoptalk 2025, held from March 25-27 in Las Vegas. They detail the key industry trends discussed on stage at the event as well as the insightful conversations between women leaders at the Women in Retail Pavilion, […]

Shoptalk Spring 2025 Wrap-Up: Customer-Centricity for a New Golden Age of Retail

We present our top insights from Shoptalk Spring 2025, centered around five key themes, from unified commerce and customer-centricity to retail media and advanced retail technologies. Reflect on what you heard at the conference and catch up on what you missed! Coresight Research is an official research partner of Shoptalk Spring 2025.The post Shoptalk Spring 2025 Wrap-Up: Customer-Centricity for a New Golden Age of Retail appeared first on Cores…