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Shopify Outages: Has the Issue Been Fixed? Latest Update as E-Commerce Site Crashes on Cyber Monday
The outage blocked access to admin dashboards and storefronts worldwide, lasting at least 47 minutes and disrupting sales on the busiest online shopping day, Cyber Monday.
- On Monday, Shopify experienced a platform outage that locked merchants out and caused storefront failures; the company acknowledged an Admins issue on X and directed users to its status page.
- Shopify operates at large scale, serving over five million customers and processing almost $300 billion in 2024, with analysts warning short Cyber Monday outages cause major revenue losses.
- Around 9 a.m. ET, thousands of stores reported login problems described as `embarrassing`, while users said the outage began in the afternoon and lasted at least 47 minutes, some over 2 hours.
- Merchants reported being unable to edit automated settings or update themes during peak sales, and some demanded refunds, writing `They should refund EVERYONES fees this month.`
- International merchants and big-name brands like Nestlé, PepsiCo, Kraft, Heinz, Whole Foods, and Red Bull experienced Shopify's outage across Portugal, Lebanon, Estonia, South Korea, Denmark, Germany, Ireland, France, Italy, and Costa Rica.
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The Business Times
The Business TimesFury as massive online shopping platform suffers global outage on Cyber Monday
Shopify has suffered widespread outages on Cyber Monday - one of the busiest retail days of the year - with the incident being described as 'embarrassing'
·London, United Kingdom
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Total News Sources33
Leaning Left10Leaning Right5Center7Last UpdatedBias Distribution45% Left
Bias Distribution
- 45% of the sources lean Left
45% Left
L 45%
C 32%
R 23%
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