Amazon, Walmart Chatbots Attract Senator Ire over ‘Made in USA’ Label Snags
The senators cite research showing the bots can hide U.S.-origin labels and miss false claims, raising concerns about misleading shoppers.
5 Articles
5 Articles
Amazon, Walmart AI bots accused of favouring foreign goods, US senators seek probe
Two US senators have urged the FTC to investigate Amazon and Walmart over claims their AI shopping tools suppress Made in USA products and miss false labels. The complaint raises questions over consumer information, third-party listings and support for American manufacturing.
Amazon, Walmart chatbots attract senator ire over ‘made in USA’ label snags
Sept 17 (Reuters) - Two US senators have called on the Federal Trade Commission to investigate Amazon and Walmart, claiming that their AI shopping chatbots may suppress "made in the USA" products and fail to flag fraudulently labeled goods. In a lette...
Senators Tammy Baldwin and Rick Scott asked the FTC to investigate whether Amazon and Walmart's shopping chatbots inconsistently handle information about products made in the United States, after a study detected variable responses and possible omissions.
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