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Scottish Widows and Sprout.ai partner to fast-track life insurance claims using AI

Summary by fintech.global
Scottish Widows, part of Lloyds Banking Group, has partnered with InsurTech firm Sprout.ai to trial artificial intelligence (AI) for faster processing of life and critical illness insurance claims. The pilot will use AI and natural language processing (NLP) to simplify complex medical documentation and assist underwriters in making quicker decisions. The initiative aims to improve claim handling efficiency and enhance customer experience across …
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fintech.global broke the news in on Friday, May 23, 2025.
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