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Santander agrees to pay compensation on mis-sold car loans

The watchdog expects 12.1 million mis-sold deals to be covered, with lenders able to start payouts immediately.

  • On Saturday, Santander announced it will not challenge the Financial Conduct Authority compensation scheme, stating the decision reflects a desire for customer certainty.
  • Covering agreements made between April 6, 2007, and November 1, 2024, the scheme primarily addresses discretionary commission arrangements , which were banned in 2021.
  • Projections indicate about 12.1 million mis-sold deals will receive compensation totaling about £7.5 billion, with payouts averaging £829 per eligible individual claiming redress.
  • Following more than 1,000 consultation responses from lenders and consumer groups, the FCA tightened eligibility criteria to ensure compensation reaches only those treated unfairly.
  • Lenders can begin making payments immediately, with people who have already complained prioritized; millions of claims are expected settled by the end of 2027.
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Santander agrees to pay compensation on mis-sold car loans

Payouts are due on about 12.1 million mis-sold deals from various lenders at an average of £829 each, the Financial Conduct Authority said.

·London, United Kingdom
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perspectivemedia.com broke the news on Saturday, April 25, 2026.
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