Salesforce, ServiceNow Are in Talks to Invest in Genesys

Salesforce, ServiceNow Are in Talks to Invest in Genesys

Salesforce Inc. and ServiceNow Inc. are each in advanced talks to invest about $750 million apiece in Genesys Cloud Services Inc., according to people familiar with the matter.

Genesys Secures $1.5B Investment From Salesforce & ServiceNow

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through deepened partnerships.

US – Genesys Announces $1.5B In Investment Commitments From Salesforce And ServiceNow.

Skadden is representing Genesys in the $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest in equal amount. This investment will build on Genesys’ current global partnerships with Salesforce and ServiceNow, including the CX Cloud from Genesys and Salesforce and the Unified Experience from Genesys and ServiceNow. Hellman & Friedman and Permira remain Genesys’ majority equity owners. Laur…