Lawmaker pushes bill mandating refunds for internet outages - BusinessWorld Online

Lawmaker pushes bill mandating refunds for internet outages - BusinessWorld Online

A BILL mandating refunds for consumers hit by internet connectivity disruptions was filed at the House of Representatives, in a bid to strengthen consumer rights in a country long plagued by slow and unreliable internet service. House Bill No. 5318 seeks to grant refund credits to consumers who experience at least 24 hours of internet service disruptions within a month, excluding scheduled outages from the proposed scheme. “Consumers have a righ…