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Royal Mail to cut up to 2,500 jobs amid restructure and fall in letter deliveries

The company said falling letter volumes and shifting demand are driving the review as it seeks to remove duplication and invest in future services.

  • Royal Mail announced yesterday an organizational review cutting up to 2,500 head office and support function roles by the end of 2027 as part of a "significant transformation."
  • Postal regulator Ofcom investigates the company's persistent failure to meet delivery targets over the past year.
  • Chief Executive Alistair Cochrane said the business is undergoing a "significant transformation" to simplify processes, reduce costs, and remove duplication across all operational areas.
  • Royal Mail committed to treating employees fairly throughout the process, working closely with trade unions Communication Workers Union and Unite to build a future-ready service.
  • Head office and support function roles will be affected by the cuts, with no reductions planned for frontline delivery and processing staff, completing the review by year-end 2027.
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Royal Mail, a UK flagship company, wants to eliminate 2500 jobs by the end of 2027 through voluntary outings

·Paço de Arcos, Portugal
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"Royal Mail is in the midst of a transformation," explains the company in a press release to justify these cuts. "The volume of letters has fallen by more than 70% from their maximum level, while customers' demand for faster and more practical parcel delivery services continues to grow."The company's plan, which remains subject to consultation with the unions, plans to "reduce the number of posts at headquarters and in support functions by up to…

·Issy-les-Moulineaux, France
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Postmen and drivers will not be affected by the measure, which represents a cut of more than 2% of employees in a total of 131,000 employees, due to the sharp drop in the volume of letters.

·Lisboa, Portugal
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El Economista broke the news in Mexico City, Mexico on Wednesday, October 7, 2026.
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