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Royal Mail delays full rollout of postal overhaul until after Christmas
The company said the pause will let staff focus on Christmas deliveries as it reports 9% better first-class service under the new model.
- Royal Mail revealed it will halt the full rollout of its second-class post overhaul until after Christmas, waiting until January 11 to apply changes in the final 107 delivery offices across the UK.
- The company agreed with the Communication Workers Union to delay expanding reforms, calling the pause a "pragmatic approach" to maintain momentum while focusing on a successful Christmas for customers.
- Chief executive Alistair Cochrane said the new delivery model is active in under 1,100 offices; while first-class service improved by 9%, the operator missed Ofcom targets, delivering 85 per cent of mail the next day.
- Last week, Prime Minister Andy Burnham described the service as "unacceptable for far too long" and warned the Government would consider "further measures" unless Royal Mail produced a swift plan.
- Amid a more than 70% decline in letter volumes, the company is undergoing a "significant transformation," including plans to recruit 22,000 temporary workers for Christmas and cut up to 2,500 head office roles by 2027.
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‘On the brink of collapse’: Royal Mail union warns as postal overhaul is delayed - London Business News
Royal Mail has delayed the final phase of its second-class postal reforms until January, as mounting pressure over missed delivery targets threatens to overshadow the company’s efforts to overhaul its… The post ‘On the brink of collapse’: Royal Mail union warns as postal overhaul is delayed appeared first on London Business News
Coverage Details
Total News Sources9
Leaning Left2Leaning Right2Center2Last UpdatedBias Distribution34% Left, 33% Center, 33% Right
Bias Distribution
- 34% of the sources lean Left, 33% of the sources are Center, 33% of the sources lean Right
34% Left
L 34%
C 33%
R 33%
Factuality
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