Rogers cutting 'small percentage' of customer service employees

Rogers cutting 'small percentage' of customer service employees

Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits.

Rogers Cutting ‘Small Percentage’ of Customer Service Employees

Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits. The Toronto-based company says the cuts affect “a small percentage of roles in our customer service team,” however it declined to clarify how many employees were let go. It says the majority of positions affected are based in Ontario. Spokesman Zac Carreiro says Rogers is investing in digital tools and self-serve option…

Rogers cutting ’small percentage’ of customer service employees

TORONTO -- Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits.

Rogers cutting ‘small percentage’ of customer service employees

TORONTO - Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits.

Rogers lays off customer-service staff in multiple provinces

The telecom declined to share the number of employees who had been let go, but said the layoffs affected a ‘small percentage’ of its work force

Rogers cutting ‘small percentage’ of customer service employees – 105.9 The Region

TORONTO — Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits. The Toronto-based company says the cuts affect “a small percentage of roles in our customer service team,” however it declined to clarify how many employees were let go. It says the majority of positions affected are based in Ontario. Spokesman Zac Carreiro says Rogers is investing in digital tools and self-se…