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Over 200 Passengers Stranded in Italy Amid Diwali as Air India's Milan-Delhi Flight Gets Cancelled

Hundreds of passengers faced delays after a technical glitch canceled the Milan-Delhi flight, with some rebooked up to four days later and visa issues reported.

  • On October 17, Flight AI138 from Milan to Delhi was cancelled after a technical snag, leaving all 256 passengers and 10 crew stranded during Deepavali travel.
  • Air India said it cancelled the flight because of an extended technical requirement, prioritising passenger safety and arranging hotels outside Milan due to limited airport-area accommodation.
  • Passengers reported failed attempts to reach Air India support and sought Indian Embassy help, a video recorded by a passenger shows travellers returned to the airport, and some were told to leave a hotel outside Milan without notice.
  • Air India rebooked passengers on or after October 20; some face October 21 flights, while one passenger with a Schengen visa expiring October 20 was rebooked on an October 19 flight.
  • Young mothers and elderly passengers reported immediate hardships, with young mothers worried about food for toddlers and elderly passengers concerned about being left at the airport, Published October 18, 2025.
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The Hindu broke the news in India on Saturday, October 18, 2025.
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