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Retail Giant Ahold Delhaize Takes Systems Offline After Cyberattack

Ahold Delhaize said no customer or employee data was taken as it works with cybersecurity experts to restore affected systems.

  • On Monday, Ahold Delhaize announced a "security issue" within its network, forcing websites and mobile apps offline for global brands including Albert Heijn, Stop & Shop, and Hannaford.
  • Following a network threat, the retailer initiated "precautionary measures" by taking systems offline to protect its infrastructure, affecting international banners across Europe and the United States.
  • While physical stores, pharmacies, and fuel stations remain open, digital services like online ordering are unavailable. Electronic shelf labels may display outdated prices, causing discrepancies at registers.
  • The company reported on Tuesday it has "no evidence" that customer or associate data was stolen. Ahold Delhaize is performing a "controlled restart of certain systems" with no defined timeline.
  • A 2024 cybersecurity breach exposed sensitive information for more than 2 million people, preceding this incident. The company is working with relevant experts and authorities to address the ongoing situation.
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Cybersecurity incident forces major supermarkets to shut down websites, online shopping services

Customers of grocery outlets including Food Lion, Giant, Hannaford and Stop & Shop were unable to access some of the websites, mobile apps and digital services operated by the brands on Thursday.

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Giant Food and Food Lion websites and apps were down on October 14 after a security incident in Ahold Delhaize. Stores and pharmacies are still open.

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bd.nl broke the news on Monday, October 12, 2026.
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