RBI Issues Revised Integrated Ombudsman Scheme 2026

RBI issues revised Integrated Ombudsman Scheme 2026

Mumbai: The central bank on Friday, January 16, issued the revised Reserve Bank – Integrated Ombudsman Scheme, 2026, aimed at further improving the efficiency of the resolution of complaints filed by aggrieved customers of banks and other regulated entities. It will come into force on July 1, 2026. “As the intent of the Scheme is to provide a cost-effective and expeditious grievance redress, the proceedings under the Scheme shall be summary in n…

RBI issues revised Integrated Ombudsman Scheme

Mumbai, Jan 16 (PTI) The central bank on Friday issued the revised Reserve Bank - Integrated Ombudsman Scheme, 2026, aimed at further improving the efficiency of the resolution of complaints filed by aggrieved customers of banks and other regulated entities. It will come into force on July 1, 2026. "As the intent of the Scheme is to provide a cost-effective and expeditious grievance redress, the proceedings under the Scheme shall be summary in n…

RBI Update - Reserve Bank of India (Credit Information Companies - Internal Ombudsman) Directions, 2026 - Mehta & Mehta

The Reserve Bank of India has issued the Reserve Bank of India (Credit Information Companies – Internal Ombudsman) Directions, 2026 to strengthen grievance redress mechanisms in Credit Information Companies. The Directions recognise the critical role of CICs in the credit ecosystem and aim to ensure accuracy, fairness, and timely resolution of consumer disputes. Applicability The provisions of these Directions shall be applicable to Credit Infor…