US EditionCustomers Report Getting Punctured Nintendo Switch 2s From NYC GameStop
- GameStop customers at a Staten Island, NY store received Nintendo Switch 2 consoles damaged by receipts stapled to their boxes during the June 5 midnight launch.
- The stapling occurred because the store's broken air conditioner prevented tape from sticking, leading staff to staple receipts onto the thin cardboard packaging.
- This packaging method caused staples to puncture the Switch 2 screens, which face upwards and have minimal protection, prompting customers to report damages on X and Reddit.
- GameStop confirmed it is investigating the issue and stated affected customers in New York and New Jersey were promptly provided replacements, with one customer noting a three-month restock wait.
- Nintendo’s president Doug Bowser affirmed close coordination with retailers to maintain ample supply beyond launch weekend despite isolated damage reports, suggesting the issue's limited scope.
33 Articles
33 Articles
Des Moines Register
Burlington Free PressGamers complain after receiving damaged Nintendo Switch 2 consoles from NY GameStop
The release of the Nintendo Switch 2 saw a hiccup, at least in New York, as some GameStop customers reported purchasing damaged devices.
Customers report getting punctured Nintendo Switch 2s from NYC GameStop
STATEN ISLAND, N.Y. (PIX11) – Several people who purchased Nintendo Switch 2 consoles from a Staten Island GameStop on Thursday reportedly received them with punctured screens, according to customers and social media posts. The incident was first reported on Reddit by a user who said they went to the midnight release of the Nintendo Switch 2, which was released on June 5, at the Forest Avenue GameStop store. A photo showed a receipt stapled to t…
Nintendo Switch 2 Screen Punctures Ruin Launch Day for Fans Due to Store Receipts Stapled Into Console's Box
Nintendo Switch 2 owners are opening consoles with punctured screens due to store receipts being stapled into the front of the console's box.Photos from a string of Switch 2 customers show how staples can easily penetrate through the console's packaging, which consists of a thin cardboard box and a flimsy plastic envelope containing the main Switch 2 unit. "GameStop stapled the receipt for me and my friends' Switch 2s to the box. FML," wrote one…
Bringing home a new console is a special joy. But for some unfortunate buyers who picked up their Switch 2 in a Staten Island GameStop, that joy quickly turned into frustration and disbelief. A particular store had the brilliant idea of stapled receipts directly into the boxes, and the staples pierced the cardboard and damaged the screens below. This is because the screen (dumbly) is placed face up just below the top of the packaging, making it …
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