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Questions linger as LakeComm officials say 'hardware malfunction' caused hour-long 911 phone outage that impacted emergency response in Lake County

The Lake County Regional Operations and Communications (ROC) Facility in Libertyville, which houses LakeComm. | Photo: Woo-Sung Shim / Lake and McHenry County Scanner LakeComm officials say a “hardware malfunction” is to blame for an hour-long 911 phone outage Thursday afternoon at Lake County’s newest and largest dispatch center that also likely caused Waukegan’s 911 Center to have an outage. The Lake Consolidated Emergency Communications Cente…
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Lake and McHenry County Scanner broke the news in on Saturday, January 17, 2026.
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