PURC Recovers GH¢4m for ECG in First Half of 2025

PURC boss pays courtesy call on Upper East Regional Minister

The Executive Secretary of the Public Utilities Regulatory Commission (PURC), Dr. Shafic Suleman, as part of his official working visit in the Upper East Region, paid a courtesy call on Regional Minister Akamugri Atanga Donatus on Thursday, July 17, 2025. The visit forms part of the commission’s deliberate and sustained efforts to strengthen institutional collaboration with key stakeholders and to discuss critical issues affecting water and elec…

PURC recovers GH¢4m for ECG in first half of 2025

PURC has recovered over GH¢4 million for the Electricity Company of Ghana The Public Utilities Regulatory Commission (PURC) has recovered over GH¢4 million for the Electricity Company of Ghana (ECG) in the first half of 2025 through customer complaint interventions. Out of 700 complaints lodged between January and June in the Greater Accra Region, the […] The post PURC recovers GH¢4m for ECG in first half of 2025 appeared first on Ghanamma.com.

Resolution Rates on Informal Complaints Are 98 Percent - Brooke County Review

The statistic that astounds me yearly at the Public Service Commission of West Virginia is our ability to settle thousands of cases on an informal basis and without resorting to lawyers or litigation of any kind.Our most recent report shows that we received more than 9,500 informal complaints last year.Those types of complaints happen when you have experienced a service interruption, when the service you have is poor, when you can’t get service,…

PURC Recovers GH¢4.2m for ECG, Resolves 98% of Complaints in H1 2025

The Public Utilities Regulatory Commission (PURC) has announced that it facilitated the recovery of over GH¢4.2 million for the Electricity Company of Ghana (ECG) in the first half of 2025 through its structured complaints resolution interventions.   The regulatory body also ensured that over GH¢173,000 was returned to utility consumers, reinforcing its role as a mediator and watchdog in Ghana’s utility services landscape.  Data released at the …