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Pronetx to Acquire VT Team, Expanding Specialized Amazon Connect and Generative AI Solutions - IT News Direct

Summary by IT News Direct
Strategic deal doubles operational capacity, further enabling and accelerating migrations of some of the world’s largest contact centers to the cloud. COLUMBIA, Md., March 19, 2025 /PRNewswire/ — Pronetx, Inc., a boutique Customer Experience (CX) firm and Amazon Connect Service Delivery Partner, today announced an agreement to acquire VT Team, an Amazon Connect Solution Delivery partner. The acquisition, coinciding with Amazon Connect’s 8th anni…
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Pronetx to Acquire VT Team, Expanding Specialized Amazon Connect and Generative AI Solutions - IT News Direct

Strategic deal doubles operational capacity, further enabling and accelerating migrations of some of the world’s largest contact centers to the cloud. COLUMBIA, Md., March 19, 2025 /PRNewswire/ — Pronetx, Inc., a boutique Customer Experience (CX) firm and Amazon Connect Service Delivery Partner, today announced an agreement to acquire VT Team, an Amazon Connect Solution Delivery partner. The acquisition, coinciding with Amazon Connect’s 8th anni…

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IT News Direct broke the news in on Thursday, March 20, 2025.
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