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PrettyLittleThing customers say they've been 'banned' for returning clothes

Summary by Ground News
Fast-fashion brand PrettyLittleThing (PLT) is facing criticism from customers who have had their accounts with the company deactivated because of the number of times they have returned their purchases. In an email seen by the BBC, shoppers were told on Friday that their accounts had been reviewed and shut down so they would not be able to place any further orders.

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  • 67% of the sources are Center
67% Center

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BBC News broke the news in United Kingdom on Saturday, June 22, 2024.
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