PHILLIP R. ONGADIA: Institute Systems and Let Leaders Work Within Them

PHILLIP R. ONGADIA: Institute Systems and Let Leaders Work Within Them

In Uganda—and indeed across many developing countries—the cry for better service delivery continues to echo in the chambers of our communities. From pothole-ridden roads to under-equipped health centers and underperforming schools, the tale is sadly the same. The issue, however, is not a lack of resources. The real elephant in the room is the absence of well-functioning systems. When President Yoweri Museveni recently visited Greater Mubende, pa…