US EditionPersonalization and its Key Role in Member Experience
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Personalization and its Key Role in Member Experience
Steve Ayers, the SVP Business Development of ROR, shares how health clubs can leverage technology and personalization to boost member retention, engagement and satisfaction. In a competitive fitness industry, creating a personalized experience for each member is critical for standing out and maintaining high levels of satisfaction. Members want to feel that their needs and goals are being understood and prioritized. Health club owners and operat…
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