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Pa. dispatcher celebrated for helping armed man with dementia safely surrender to police

Summary by police1.com
A woman called 911 after her husband pointed a gun at her; on the other end was Kelly Prentice, communications manager for Northampton County, who put her de-escalation training into action

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Pa. dispatcher celebrated for helping armed man with dementia safely surrender to police

A woman called 911 after her husband pointed a gun at her; on the other end was Kelly Prentice, communications manager for Northampton County, who put her de-escalation training into action

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police1.com broke the news in on Sunday, February 22, 2026.
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