Over 200 Richmonders received letters from city about debts that aren’t theirs

Over 200 Richmonders received letters from city about debts that aren’t theirs

RICHMOND, Va. (WRIC) -- Over 200 Richmond residents were sent letters about debts that aren't theirs, according to the city. In an April 2 press release, the city of Richmond announced that 226 debt setoff letters were sent to incorrect addresses. A debt setoff letter is a formal attempt to collect a debt owed to a federal or state agency. These letters contain debtors' names, their addresses, their claim numbers and the amount they owe. Accordi…

Final report on Richmond water crisis details poor communication by city

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After rebate check error, Richmond has second mailing problem, this time with debt letters

For the second time in two weeks, Richmond officials announced they made a mistake when trying to send money-related mail to residents.On Wednesday, the city said it had sent out 226 debt setoff letters to incorrect addresses. Those notices typically inform recipients money is being taken out of their state tax refund in order to pay an outstanding debt owed to the city.The error occurred on March 28, according to the city, and was caused by a m…