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Otter.ai CEO Sam Liang on Conversational AI, Privacy, and Why Lawsuits "Are Part of Doing Business"
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Otter.ai CEO Sam Liang on Conversational AI, Privacy, and Why Lawsuits "Are Part of Doing Business"
Otter.ai created the AI meeting assistant category eight years ago. Since then, it has processed billions of meetings. But CEO Sam Liang argues the industry has stayed stuck at the same first step. “Transcription, summary, a little bit of chat, but they’re not really connecting the knowledge,” he told UC Today. The Conversational Knowledge Engine aims to change that. It aggregates meeting data across an entire organisation, building what Liang c…
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