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Nearshoring Latin America: Smarter Customer Support

Summary by SuperStaff BPO
Many U.S. companies are exploring new ways to reduce costs and improve customer support without moving operations too far from home. This shift has led to the growing popularity of nearshoring Latin America. Instead of outsourcing to far-off countries, more businesses now choose locations like Mexico, Colombia, and Costa Rica for their proximity and shared working hours. Nearshoring Latin America provides a balance between affordability and oper…
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2 Articles

Reading time approx.: 5 minutes, 46 secondsThe Nearshoring phenomenon has radically transformed the dynamics of investment and production in North America driven by the need to shorten supply chains, reduce logistical costs and mitigate geopolitical risks, more and more global companies are moving their production processes closer to their key markets. Mexico, thanks to its proximity to the United States, its network of trade agreements and a sk…

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SuperStaff BPO broke the news in on Monday, July 14, 2025.
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