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‘Sobering Gut Check’: Report Shows More Spam Calls, Fewer Victim Reports to Oregon Bias Hotline

OREGON, UNITED STATES, JUL 7 – The Oregon Bias Response Hotline received 7% fewer reports in 2024 amid increased spam and harassment targeting hotline staff, possibly affecting bias incident reporting, officials said.

  • In 2024, Oregon's Bias Response Hotline documented 2,726 confirmed incidents of bias, marking a 7% reduction compared to the 2,932 reports recorded in 2023.
  • The hotline was created by Oregon lawmakers in 2019 to support crime victims, especially in areas with limited services, under Senate Bill 577.
  • Reports increased from female, white, Asian, and elderly victims but fell by 16% for Black, Indigenous, and other people of color and 34% for gender non-conforming victims.
  • Hotline staff faced a 165% rise in spam and harassing calls, while referrals from local law enforcement to the hotline dropped 58%, raising concerns about underreporting.
  • Oregon Attorney General Dan Rayfield described the findings as a serious wake-up moment that demands increased research and improved safeguards for both hotline personnel and the victims they assist.
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OPB broke the news in Portland, United States on Monday, July 7, 2025.
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