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OpenAI CEO ‘deeply sorry’ for not warning police about Tumbler Ridge shooter’s ChatGPT use

Altman said OpenAI should have alerted police after staff flagged the shooter’s account, and the company is facing lawsuits and calls for reporting rules.

  • On Thursday, April 23, OpenAI CEO Sam Altman issued a formal letter of apology to Tumbler Ridge, admitting the company failed to alert law enforcement about the shooter's problematic online activity before the February tragedy.
  • OpenAI confirmed staff previously flagged 18-year-old Jesse Van Rootselaar for problematic behavior on the ChatGPT chatbot, but the company failed to escalate these concerns to Canadian authorities prior to the February 10 shooting.
  • Altman committed to authoring this apology following a meeting in early March with British Columbia Premier David Eby and Tumbler Ridge Mayor Darryl Krakowka, wanting to allow the community time to "grieve in their own time."
  • Premier Eby stated in a social media post that the letter is "grossly insufficient for the devastation done" to Tumbler Ridge families, where the February 10 attack claimed eight lives, including six children.
  • The incident sparked broader scrutiny of OpenAI's safety protocols after revelations that problematic content flagged internally was not escalated to police, raising questions about the company's responsibility in monitoring user behavior.
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Lethbridge News Now broke the news on Friday, April 24, 2026.
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