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Online Recruitment Can Unintentionally Harm DEI Efforts

While diversity, equity, and inclusion have become orthodoxies in hospitality and tourism, practice still lags rhetoric. New research from Flinders University suggests that, for all the earnest pledges, applicants can continue to face barriers created by the automated machinery of online recruitment. Examining American job platforms, the study serves as a reminder that employers can profess their commitment to inclusiveness while quietly allowin…
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The Horizons Tracker broke the news on Friday, July 3, 2026.
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