US EditionOne in Five Witness Violence or Abuse Against Retail Workers – BRC
The British Retail Consortium urges the Crime and Policing Bill to extend protections to all customer-facing retail workers amid 1,600 daily abuse incidents, the second highest recorded.
- The BRC urged the Crime and Policing Bill to extend protection to all customer-facing retail workers, including delivery drivers.
- BRC data show 1,600 incidents of violence and abuse against retail workers daily last year, including 118 involving physical violence and 36 involving a weapon, while retailers report organised criminal gangs target high-value goods.
- An Opinium poll for the BRC found types of incidents included racial, sexual abuse, physical assault and threats with weapons; rates varied from 32% in London to 13% in the East of England.
- Security spending by retailers reached an estimated £5 billion over five years, adding financial pressures that limited investment and raised prices for customers.
- BRC said the Bill is an important step but 'falls short' and must extend protections so retail workers in England and Wales match those in Scotland, insisting all customer-facing roles be protected.
11 Articles
11 Articles
One in five consumers witnessed retail violence, says BRC
More than 14 million people in the UK witnessed violence or abuse against retail workers in the past year, according to new BRC-Opinium survey data. One in five people, or 21%, saw incidents including racial or sexual abuse, physical assault, or threats with weapons. This figure shows little improvement on the previous year, when 23% of customers witnessed such events. Nearly a quarter of people, or 23%, witnessed shoplifting. Retailers stated t…
One in five shoppers witness abuse of retail staff
More than 14 million people across the UK have witnessed violence or abuse against retail workers in the past year, according to new data from the British Retail Consortium. The survey, conducted with Opinium, found that 21 per cent of the public had seen incidents such as racial or sexual abuse, physical assault or threats with weapons while shopping. While slightly down from 23 per cent last year, the figures highlight the continued prevalence…
More than 14 million UK shoppers witness retail violence
Drapers More than 14 million UK shoppers witness retail violence More than 14 million people across the UK have witnessed violence or abuse against retail staff in the past year, new data from the British Retail Consortium (BRC) reveals.The post More than 14 million UK shoppers witness retail violence appeared first on Drapers.
One in five witness retail violence or abuse, survey shows
More than 14 million people across the UK have witnessed violence or abuse against retail workers in the past year, according to new BRC-Opinium survey data. Over a fifth of the population (21%) have seen incidents including racial or sexual abuse, physical assault or threats… This story continues at One in five witness retail violence or abuse, survey shows Or just read more coverage at Talking Retail
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- 75% of the sources lean Left
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