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OKX CEO apologizes after ‘false positives’ lock users out of accounts

Summary by Cointelegraph
OKX CEO Star Xu apologized on Friday for the inconvenience caused to users who were wrongfully locked out of their accounts due to “false positives.”
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Crypto exchange OKX is under fire after several users complained about frozen accounts and strict controls. In a lengthy statement, CEO Star now responds to the outcry and explains how the platform handles compliance and risk management. According to Star, it's all about adhering to... The post OKX Responds to Outcry Over Frozen Accounts and Strict Controls appeared first on Blockchain Stories.

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Cointelegraph broke the news in on Saturday, July 5, 2025.
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