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NV Energy overcharged customers $65.5M, documents show
NV Energy misclassified residences causing $65 million in overcharges from 2001 to 2024; refunds totaling $5.39 million were issued, with more proposed by the utility.
- On MAY 15, 2025 the Public Utilities Commission of Nevada said NV Energy overcharged thousands from 2001 to 2024, with updated comments raising the total to about $65 million.
- During the rate change in 2002, PUCN investigators found NV Energy failed to include all households when introducing a multifamily rate, starting around 2001, the utility said.
- Refund records show NV Energy issued $5.4 million in refunds, including $1.83 million in December 2024 and $3.56 million in May 2025, after overcharging 60,000 customers and identifying 20,000 more accounts.
- A law passed this year requires utilities to repay overcharges with interest, refunds will appear as bill credits for active customers and checks for former customers, and PUCN says it can impose fines or require funding restoration.
- Because NV Energy scrubs billing records after seven years, it used seven years of billing data and conservative assumptions that likely overstate overcharges, and it plans a third-party review.
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Total News Sources11
Leaning Left2Leaning Right2Center6Last UpdatedBias Distribution60% Center
Bias Distribution
- 60% of the sources are Center
60% Center
L 20%
C 60%
R 20%
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